Terms & Conditions
Arvanza LLC | Communications & Data Practices
Please read these Terms and Conditions (“Terms”) carefully before using any communication services provided by Arvanza LLC (“Company,” “we,” “us,” or “our”), including SMS/MMS text messaging, telephone calls, and email communications. By providing your contact information and consenting to receive communications, you agree to be bound by these Terms. If you do not agree, do not provide your consent and do not use our communication channels.
CONTENTS
Acceptance of Terms
By providing your phone number, email address, or other contact information and affirmatively consenting to receive communications from Arvanza LLC, you agree to these Terms in full. Consent obtained for one purpose or program is not transferable to unrelated products, services, or affiliated entities; you are consenting specifically to communications from Arvanza LLC regarding the services described below.
Communication Channels & Services
Arvanza LLC may contact you through the following channels, strictly consistent with the use case(s) registered with mobile carriers and The Campaign Registry (“TCR”). We will not use a registered messaging campaign to send content outside its approved use case.
SMS/MMS Text Messaging
- Sales follow-up and scheduling communications
- Proposal delivery notifications
- Account updates and status notifications
- Meeting confirmations and reminders
- Customer care and support communications
Message frequency varies based on your interactions with us. Message and data rates may apply depending on your mobile carrier plan. Carriers are not liable for delayed or undelivered messages.
Telephone Calls
- Discovery calls and consultations
- Account management and strategy discussions
- Follow-up calls regarding proposals, campaigns, or service agreements
- Scheduling and coordination calls
Calls may be recorded for quality assurance, training, and account management purposes. You will be notified at the start of any recorded call and may decline the recording while continuing the call where required by applicable two-party consent state law.
Email Communications
- Proposals, contracts, and service agreements
- Campaign reports and performance updates
- Scheduling and meeting coordination
- Account notifications and follow-ups
- Marketing and promotional content (where you have separately opted in)
One-to-One Consent, Opt-In, and Double Opt-In
Consistent with FCC one-to-one consent requirements, your consent to receive SMS/MMS messages is specific to Arvanza LLC alone and is not shared with, or transferable to, any other brand, affiliate, partner, or third party. We do not obtain or rely on consent gathered through bundled, multi-brand, or lead-generation forms.
You must provide express consent before receiving non-transactional communications. Consent may be provided via:
- Verbal agreement during a sales or discovery call, logged with date, time, and method
- Submission of a contact or intake form containing clear, unbundled opt-in language naming Arvanza LLC
- Replying a recognized opt-in keyword (e.g., JOIN, YES, START) to an initial SMS invitation
- Providing your email address with explicit acknowledgment of marketing communications
Where required by carrier or TCR guidance, we use a Double Opt-In process: after your initial sign-up, we send a confirmation message describing the program and asking you to confirm (e.g., by replying YES). Messaging begins only after confirmation.
Consent to receive marketing or promotional communications is never a condition of purchasing or receiving services. Transactional and service-related communications necessary to deliver a contracted service are not contingent on marketing consent.
Opt-Out
You may opt out of any channel at any time, free of charge:
SMS
Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message. You will receive one automated confirmation message acknowledging your opt-out and no further marketing messages thereafter. You may re-subscribe by replying START or JOIN.
CALLS
Inform any Arvanza LLC representative verbally, or send a written request to team@arvanzaconsulting.com.
Click the Unsubscribe link in any marketing email, or send a written opt-out request to team@arvanzaconsulting.com.
For help with SMS at any time, reply HELP and you will receive program information and our contact details. Opt-out requests are honored promptly and, for SMS, no later than the time required by applicable carrier and TCPA standards. Opt-out from marketing communications does not opt you out of transactional communications strictly necessary to administer an active, contracted service, where permitted by law.
Call Recording Disclaimer
Telephone calls with Arvanza LLC representatives may be recorded. You will be notified at the outset of any recorded call. By continuing the call after notice, you consent to recording to the extent permitted by applicable law, including state two-party consent requirements. Recordings are used solely for internal quality assurance, training, and account documentation and are not shared with third parties except as required by law, to enforce these Terms, or as described in our Privacy Policy.
Use Case Integrity and Carrier Compliance
All messaging campaigns are registered with TCR under a specific declared use case. Message content will remain consistent with the registered use case. Arvanza LLC will not repurpose a transactional or service-use-case campaign to deliver unrelated marketing content without separate registration and separate consent.
Limitation of Liability
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability arising from violations of the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, state consumer protection statutes, or Arvanza LLC’s own gross negligence, willful misconduct, or fraud. Subject to that carve-out, and to the maximum extent permitted by applicable law:
- Arvanza LLC is not liable for delays, failures, or interruptions in SMS, call, or email delivery caused by your mobile carrier, internet service provider, or network conditions beyond our reasonable control
- Arvanza LLC is not liable for carrier message and data charges incurred in connection with receiving SMS or calls
- Arvanza LLC is not liable for unauthorized access to or interception of messages, calls, or emails occurring after delivery to your carrier, device, or email provider, except where caused by Arvanza LLC’s failure to implement reasonable safeguards
- Arvanza LLC is not liable for technical failures of third-party communication platforms used to deliver services on our behalf, except as required by applicable law
IN NO EVENT SHALL ARVANZA LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM COMMUNICATION SERVICES, EXCEPT WHERE SUCH LIMITATION IS PROHIBITED BY APPLICABLE LAW (INCLUDING CERTAIN STATE CONSUMER PROTECTION AND TCPA-RELATED CLAIMS, WHICH ARE GOVERNED BY STATUTE AND NOT LIMITED BY THIS PROVISION).
Arvanza LLC’s total liability for any claim arising from communication services, other than claims arising under the TCPA or other statutes providing for statutory damages, shall not exceed the amount paid by you to Arvanza LLC in the three (3) months preceding the event giving rise to the claim, or USD $100.00, whichever is greater, except where a higher amount is required by law.
No Warranty
Communication services are provided “as is” and “as available” without warranty of any kind, express or implied, except where such disclaimers are limited or prohibited by applicable law.
Indemnification
You agree to indemnify, defend, and hold harmless Arvanza LLC and its officers, directors, employees, and agents from claims, damages, losses, and reasonable expenses (including attorneys’ fees) arising from your violation of these Terms, your misuse of communications received from Arvanza LLC, or your violation of applicable law or third-party rights. This indemnification does not extend to claims arising from Arvanza LLC’s own violation of the TCPA, CAN-SPAM, or applicable state law.
State-Specific Notices
Certain states, including Texas, Virginia, California, Oklahoma, and Florida, impose additional requirements on telemarketing, automated messaging, and biometric or sensitive data handling beyond federal law. Where you reside in a state with stricter requirements, those requirements govern our communications with you, and any conflicting provision in these Terms is superseded to the extent of the conflict.
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where a different state’s consumer protection or telemarketing law mandatorily applies to protect you as a resident of that state. Disputes will be resolved in the state or federal courts located in California, subject to mandatory venue rules of your state of residence where applicable.
Changes to These Terms
Arvanza LLC may modify these Terms at any time. Material changes will be communicated via SMS, email, or website posting, and will not retroactively reduce protections for consent already granted. Continued use of our communication services after notice of changes constitutes acceptance of the revised Terms.
Contact Information
Questions about these Terms: